senior patient using swyMed tablet

Introducing the New User Type: Patient

senior patient using swyMed tablet

In response to customer requests, we have just added new user type for our software: “Patient.” Patient users are not able to search the user directory, meaning that a care provider can keep all their patients in their groups and directories for easy access while maintaining the utmost privacy. A doctor can give a patient swyMed software, set them up with a Patient account with the doctor in the presence list, and the patient can’t search or see other doctors or patients, fully complying with HIPAA.

We created this user type so that swyMed can be given to individuals on their home PCs, smartphones or tablets, to connect to their doctor, and know that their privacy is protected.

In the past, most of our clients installed our software on devices owned by their facility, which either restricted use to the facility or required loaning devices to patients. Now with the Patient user type, they can throw the doors open and give the software to anyone, anywhere.

This is just one more way that we are allowing our healthcare customers to have the workflow they want, rather than a Rube Goldberg procedure for contacting patients while maintaining full compliance.