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"Paid in Full" rubber stamp, representing zero cost sharing for telemedicine

Pandemic Freebies Are Ending—It’s Time for Cost Sharing for Telemedicine

During the anxiety-fraught early days of the COVID-19 pandemic, most major insurers joined the Centers for Medicare & Medicaid Services (CMS) in waiving co-pays and deductibles for telemedicine visits — cost sharing for telemedicine — in order to encourage people to remain at home, thus reducing possible exposure and transmission of COVID. The public, many of whom were new to telemedicine, readily adopted the technology in favor of convenience and safety, reduced costs, and less travel. Now, however, those halcyon days may be gone. Some major private health insurers have stated that as of Oct. 1, they are no longer paying the full costs for virtual visits that are unrelated to COVID; instead, patients are expected to pay a portion of the costs for the virtual visit, as is the norm for in-person visits. Read more

Gavel for Healthcare

Are Lightened Telemedicine Regulations Here to Stay?

As we’ve noted previously, the COVID-19 pandemic has thrust telemedicine into the spotlight with pro tem lifted telemedicine regulation, allowing both patients and providers to embrace low-contact methods for accessing healthcare. Now, several months into the COVID-19 pandemic, industry stakeholders are examining the currently active telemedicine regulations to determine which changes would encourage medical facilities and providers, ranging from small-practice primary care providers to tertiary care hospitals, to permanently add telemedicine to their routine options for health care delivery. Read more

2020 State of Telemedicine Report cover by Doximity

New Report Deciphers Adoption of Telemedicine Trends

Since the beginning of the pandemic-driven rise in the adoption of telemedicine, data regarding the attitudes and uses of telemedicine have largely remained scattered. To bring order to the chaos, Doximity, a network for professional medical providers including physicians, nurse practitioners, and physician assistants, has reviewed recently published studies and conducted their own research. Now ready to present their findings, a comprehensive report was released earlier this month to examine how the rate of telemedicine adoption among healthcare providers and patients has evolved from pre-COVID 19 days. Read more

Possible Telemedicine CPT Codes Shutdown Looms

Telemedicine CPT Codes in Danger

We may still be in the throes of the COVID-19 pandemic, but that isn’t stopping policy makers from planning ahead to determine whether temporary telemedicine CPT codes should be a permanent part of the “new normal” that is expected to reign after the emergency situation dissipates. As mentioned previously, quick changes to legislation, especially those that reimburse telemedicine visits at the same value as in-office visits, made telemedicine a much more convenient and financially viable alternative to the traditional model of in-office visits—for both patients and providers. As we look ahead to 2021, however, debate surrounds the Centers for Medicare and Medicaid Services (CMS)’ decision to drop a large majority of the recently-enacted billing codes, which may return the state of telemedicine almost to where it was before the pandemic began. Read more

Doctor warning during telemedicine visit on laptop

Is Telemedicine Losing Its Novelty?

Considering the eagerness with which the health care industry embraced telemedicine as COVID-19 started circling the world, it may seem surprising that lately, physicians have been less enthused than they were earlier in the pandemic. Initially, physicians and industry watchers predicted the widespread adoption of telemedicine as a permanent aspect of primary care. However, a recent report reveals an unexpected trend: In one large health care company, telemedicine usage has been falling steadily since late April. What happened to the early enthusiasm? Read more

Coronavirus telemedicine: a man walking toward opened doorway of opportunity

Building a Coronavirus Telemedicine Program? Read This First!

It’s no surprise that the current COVID-19 pandemic, with its need for social distancing, has spurred renewed interest in alternate health care delivery methods, particularly coronavirus telemedicine. Lawmakers, cognizant of the regulatory and reimbursement obstacles that have plagued the telemedicine industry for years, have acted quickly to ease such restrictions to enable patients to receive medical care without leaving their homes. Now, healthcare providers are suddenly finding themselves either learning how to use telemedicine or expanding existing programs to center more heavily on the telemedicine modality. However, providers who value long-term satisfaction and usability would be wise to pause to consider several factors as they design their coronavirus telemedicine initiatives. Some of the most critical factors are highlighted below. Read more

Cheered businessman standing with graph showing growth trend of telemedicine for coronavirus

Emergency Measures Spur Growth of Telemedicine for Coronavirus, but What Comes Afterward?

Amidst the apprehension wrought by the current COVID-19 pandemic, a silver lining has emerged: Primary care providers (PCP) are finding that telemedicine usage within their practices, previously hindered by issues such as inadequate reimbursement, privacy concerns, and costs, has begun soaring as cautious consumers seek alternatives to visiting the doctor’s office in person and, thus, potentially exposing themselves or others to COVID-19. Industry analysts are predicting that as both providers and patients embrace telemedicine for coronavirus as a solution for reducing the risk of transmission of infectious disease, as well as for other ailments, they will become accustomed to telemedicine as a tool and will expect its continuation within medical practices. Read more

Telemedicine for Coronavirus: Drive-Through Testing

Telemedicine for Coronavirus: Next Window, Please

Telemedicine offers an ideal strategy to enable more health care providers to address more patients’ needs while minimizing exposure to infectious diseases such as the currently notorious coronavirus (COVID-19). As shown by the recent expansions for Medicare reimbursement for telemedicine, our Congress and President clearly recognize the potential benefits of utilizing telemedicine for coronavirus screening and other health care concerns. Even the New England Journal of Medicine came out a week ago with a strong statement of support for telemedicine’s benefits. Now, the question is how to deploy the technology quickly and in a way that will drive better outcomes for patients, providers and society as a whole. Read more

Handwashing complements telemedicine for coronavirus by reducing the spread of illness

Telemedicine for Coronavirus Cleared for Widespread Use

Telemedicine’s moment to shine has arrived. Amidst rising national concern regarding the spread of coronavirus COVID-19—on top of the annual influenza cycle—Congress has passed an emergency spending bill that expands Medicare reimbursement for telemedicine during a public health emergency by loosening restrictions on the permissible locations for patients during the consultation. Read more