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Why Are Telemedicine Utilization Rates Slow to Catch Up?

Mercer’s latest National Survey reveals that these days, the majority of large companies offer telemedicine services to their employees—but employee telemedicine utilization rates are surprisingly slow to catch up. Over 70% of employers with at 500 employees report that their workers have access to telemedicine services through either their health plan or through a specialty vendor contracted outside their health plan, but in 2016, only 7% of eligible employees used telemedicine at least once. Read more