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3-direction Street Signs for telemedicine benefits for employees

Navigating Telemedicine Benefits for Employees, Part 2

Last week, after observing that the vast majority of large employers either offer or plan to offer telemedicine benefits for employees, we considered the logistics of how a company might choose to launch such a program. Three methods present viable options: adding telemedicine as a new feature of a group health plan, incorporating telemedicine as part of an Employee Assistance Program (EAP), or creating a stand-alone telemedicine benefit. In all three cases, compliance with legal and regulatory requirements is non-negotiable; who bears the brunt of the responsibility depends on the strategy selected. In last week’s blog post, we explored the pros and cons of appending telemedicine benefits to a group health plan. Today, we’ll consider the other two approaches. Read more

3-direction Street Signs for telemedicine benefits for employees

Navigating Telemedicine Benefits for Employees

According to a survey conducted by the National Business Group on Health, 96 percent of large employers are either making or planning to make telemedicine available to their employees. Considering the time and cost savings for patients, insurance companies, and employers, this sounds like it could be a panacea. However, the logistics of implementing telemedicine benefits for employees are far from simple. An employer, whether insured or self-funded, who wants to provide telemedicine services can do so in one of three ways: integrate telemedicine as part of a group health plan, bundle telemedicine services as part of an Employee Assistance Program (EAP), or offer telemedicine services separately as a stand-alone benefit. Each method carries varying degrees of compliance issues with state and federal laws such as ERISA. Read more

hand holding smartphone with medical icons

Why Are Telemedicine Utilization Rates Slow to Catch Up?

Mercer’s latest National Survey reveals that these days, the majority of large companies offer telemedicine services to their employees—but employee telemedicine utilization rates are surprisingly slow to catch up. Over 70% of employers with at 500 employees report that their workers have access to telemedicine services through either their health plan or through a specialty vendor contracted outside their health plan, but in 2016, only 7% of eligible employees used telemedicine at least once. Read more