Time-critical mobile telemedicine consults require simple, fast, highly reliable video telemedicine technology.


swyMed’s is built for the real world.  We know that you don’t always have a fiber network available, and even if you did, you need to share it across the organization.  So we developed our software to deliver the best possible audio and video for whatever level of bandwidth is available, from 60 kbps to 4 Mbps.  We developed our software so you could go mobile and the software would manage the the jitter and latency in the network.

As people took our software farther and farther outside the four walls of traditional care settings, we realized that even with great software, you still need connectivity.  We tried a lot of the available tools that didn’t meet our standards, so we built our own.  The DOT Telemedicine Backpack, Mini and Xstream give you the go-anywhere flexibility to re-think how and where you deliver care through real-time video visits anywhere, any time.


swyMed’s patented software overcomes traditional connectivity issues to enable medical professionals to treat and monitor patients from anywhere through real-time video.

Our patented data transport protocol enables us to deliver exceptional-quality audio and video where most other video software platforms can’t maintain a connection.  Our development team created new ways to connect, stay connected, stay synced and recover from network errors on lossy, jittery and high latency networks.

Real-time video isn’t easy.  You won’t notice when your email is a 1/4 second late leaving your inbox or your EMR record doesn’t save for an extra 1/2 second.  But your eyes will catch when your lips and voice are out of sync by 1/16 of a second.  This is the world that swyMed was designed for, to deliver “like you are there” communication no matter how challenged the networks are.

In congested hospitals our low bandwidth capability allows swyMed to deliver quality interactions without taking over the network, and in the field we enable mobile care providers to connect back to specialists for oversight, consultation and care planning.

Exceptional ROI

swyMed’s DOT Telemedicine Backpack delivers the lowest cost of ownership of any video telemedicine solution on the market today.

Side-by-side comparisons with other vendors’ solutions show savings up to 60%.

swyMed delivers both immediate savings due to lower start-up costs and long-term savings built on improved patient outcomes and reduced readmissions.

The ability to expand your catchment area through telemedicine builds patient relationships, increases referrals and ultimately enhances revenue.

Do you want to build a $20 million parking garage or invest $2 million so people stay healthier and fewer have to come to the hospital?


swyMed’s software is simple to use, with an intuitive click to call interface.


We’ve built enterprise class software using an ISO 9001 framework so that your organization, from IT to end users, can think less about technology and more about delivering patient care.

  • Manageable — user group profiles, web-based management console
  • Extensible — Our free SDK and open APIs allow you to easily integrate and/or customize the swyMed platform to adapt or complement existing workflows.
  • Secure — HITRUST-certified data centers, AES256 strong encryption on every session
  • Flexible — White label and on premise options
  • Interoperable — push/pull from HL7 compliant EMRs, collaborate with PACS systems, integrate with Active Directory, and traditional video conferencing devices

Customer proven

TODAY, the swyMed software platform is being used on four continents by professionals for thousands of real-time video telemedicine encounters.


Examples include:

  • Loyola University Medical Center, a part of the Trinity Health system, which supports multiple virtual medicine service lines using swyMed
  • Virginia Commonwealth University (VCU), the largest Tier 1 Trauma Center in Virginia, which is using swyMed on ambulances for early stroke assessment (telestroke)
  • UPMC’s Curavi Health which is performing off-hours support of skilled nursing facilities
  • Bassett Health and Southwest Medical Center which are using swyMed for school nurse programs
  • Alliance-HS, River-Edge and Eyerly-Ball which provide behavioral Health services
  • Texas Tech University Health Sciences Center and UMC Health which are performing remote assessment with video-enabled ambulances
  • and more…

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